Open Positions                        Internships

1. Create, coordinate, and evaluate the financial programs and supporting information systems of the company to include budgeting, tax planning, investment planning, and asset planning.
2. Approve and coordinate changes and improvements in automated financial and management information systems for the company.
3. Ensure compliance with local, state, and federal reporting requirements.
4. Oversee the approval and processing of revenue, expenditure, and position control documents, department budgets, mass salary updates, ledger, and account maintenance and data entry.
5. Coordinate the preparation of financial statements, financial reports, special analyses, and information reports.
6. Develop and implement finance, accounting, billing, and auditing procedures.
7. Establish and maintain appropriate internal control safeguards.
8. Interact with other managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.
9. Ensure records systems are maintained in accordance with generally accepted auditing standards.
10. Develop and direct the implementation of strategic business and/or operational plans, projects, programs, and systems.
11. Assist in obtaining the necessary licenses and insurance required to start a business.
12. Analyze cash flow, cost controls, and expenses to guide business leaders. Analyze financial statements to pinpoint potential weak areas.
13. Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
14. Serve on planning and policy-making committees.
15. Oversee financial management of any foreign operations to include developing financial and budget policies and procedures.

• Produce consolidated insurance company financial statements for overall consolidation process.
• Direct and assist in the production a monthly reporting package for senior management, complete with analytics.
• Ensure compliance with Sarbanes-Oxley.
• Assist in the preparation of the monthly, quarterly, and annual financial statements to ensure they are completed accurately and timely.
• Produce consolidated statutory and GAAP insurance company financial statements and supporting schedules as required for financial reporting.
• Produce individual statutory insurance company financial statements, where applicable, for outside regulatory authorities.
• Produce other statutory and GAAP related financial reports as required, including the Insurance Expense Exhibit.
• Be a lead participant in departmental projects and manage the effect of projects on staffing and workload.
• Schedule P Reporting and Analysis (including some special Schedule P Reporting).
• Prepare analysis schedules and work books.
• Prepare reconciliations of general ledger accounts and sub ledgers.
• Prepare support schedules and annual Risk Based Capital reports.
• Special projects and assignments as needed.

• Answer all incoming telephone calls and direct them to the correct person. Take messages as required.
• Greet visitors in a professional manner, announce and direct to proper location.
• Receive and document overnight packages and ensure they are delivered to the correct employee.
• Prepare outgoing overnight packages and coordinate pick-ups for the various providers.
• Receive office supply order requests from staff and place orders for office supplies from approved vendors.
• Receive work orders from employees and coordinate with property managers and facility staff to ensure work orders are completed timely.
• Schedule conference rooms for all meetings and coordinate catering requirements as needed to support meetings.
• Assist with administrative support tasks such as preparing company mailings, investor packages, specialized company communication packages and other company communications pieces as requested.
• Prepare facility related check requests timely and accurately.
• Coordinate contact with service vendors for repair/service of office equipment as required.

• Must have solid business acumen. It is a plus to have experience in the insurance industry, but having the drive and ability to learn the business is even more important.
• Three years of general clerical office work with at least one year experience on multi-line PBX system.
• Professional and polished appearance and demeanor.
• Ability to prioritize workload and handle multiple tasks.
• Extremely detail oriented and organized.
• Desire to work in a fast paced environment.
• Ability to work well in a team environment.
• Excellent communication and listening skills, with clear pronunciation. Fluency in verbal and written English required. Fluency in verbal and written Spanish is not required but a significant plus.
• Computer literacy in Microsoft programs, including use of the Internet.
• Ability to effectively communicate with all people within and without the company.

• Develop and lead a team of workers' compensation specialists who have accountability for customers in multiple jurisdictions.
• Provide direction, leadership and training to in-house claims professionals.
• Establish a cohesive claim management platform across all business units for the intake, validation, communication and aggregation of claims data.
• Manage vendor relations to develop optimum case outcomes, cost performance, and measurement criteria.
• Establish working relationships with diverse Business Unit leaders on claims related issues, including strategic loss reduction initiatives.
• Work closely with other business partners to create and implement business plans for the region which highlight marketing, loss cost and expense management.
• Establish, refine and evolve best-in-class claim management program operating characteristics, measurement criteria, and meaningful metrics benchmarking.
• Provide advice and oversight into claim disposition strategies, workers compensation statutes, managed care techniques, and tort law.
• Conduct quantitative/qualitative analyses of loss data with in-house Safety professionals to examine the correlation between claims and safety across business units and participate in presentations to customers and brokers of associated financial impacts.

• Must have solid business acumen.
• 10 years claims management experience, preferably 5 years as a Claims Supervisory capacity.
• Extensive experience with Workers' Compensation in multiple jurisdictions and experience with self managing claims. Strong technical expertise of workers' compensation law is required.
• Strong leadership and management skills.
• Polished and professional written and verbal communication skills. The ability to read and write English fluently is required. The ability to read and write Spanish fluently is strongly preferred but not required.
• Strong customer service focus.
• Strong analytical and presentation skills.
• Ability to work with Business Unit leaders at strategic level.
• Strong litigation management skills.
• Ability to travel, sometimes overnight, approximately 15% of the time.
• CPCU/ARM or other professional designation a plus.
• Ability to communicate with multiple parties (from doctors, injured workers, rehabilitation experts, attorneys, internal management, claims adjusters, etc.).

• Performing software installations and upgrades to operating systems and layered software packages.
• Scheduling installations and upgrades and maintaining them in accordance with established IT policies and procedures.
• Monitoring and tuning the systems to achieve optimum performance levels.
• Following and promoting standard operation procedures.
• Carrying out procedures to ensure that all information systems products and services meet organization standards and end-user requirements.
• Assisting in the testing of software to ensure proper operation.
• Documenting and working to resolve problems.
• Interfacing with vendor support service groups when appropriate to ensure proper escalation during outages or periods of degraded system performance. Reports progress on problem resolution to management.

• 3+ years hands on experience with Microsoft Windows Server 2000/2003
• Active Directory, DHCP, DNS, GPO's
• Good working knowledge of LAN/WAN technology
• System security - email, virus, spam, system hardening
• Detail oriented
• Excellent analytic and trouble shooting skills
• Ability to communicate technical information to fellow team members (verbal and written).
• Able to work as part of a team with 100% follow through to resolution/completion of issues and projects.

• Experience with network management/monitoring technologies preferred
• Citrix Presentation Server, Windows Terminal Server
• Microsoft and VMware Virtual Server products
• Remedy Helpdesk

1. Direct and manage computing and information technology strategic plans, policies, programs, and schedules for business and finance data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives.
2. Direct the information and data integrity of the company and its business units.
3. Develop strategic plans and implement the objectives of the information technology needs of the company to ensure the computer capabilities are responsive to the needs of the company's growth and objectives.
4. Develop and establish operating policies and approaches for computing and information technology.
5. Evaluate overall operations of computing and information technology functions and recommend enhancements.
6. Advise senior management on strategic systems conversions and integrations in support of business goals and objectives.
7. Prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information.
8. Interact with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information.
9. Review and approve major contracts for computing and information technology services and equipment.
10. Ensure the security of the information systems, communication lines, and equipment.
11. Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
12. Responsible for the development, review, and certification of all back-up and disaster recovery procedures and plans.
13. Identify emerging information technologies to be assimilated, integrated, and introduced within the company.
14. Assess new computing technologies to determine potential value for the company.
15. Oversee ongoing improvements and the feasibility of system enhancements.
16. Establish company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.
17. Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
18. Serve on planning and policy-making committees.
19. Other duties as assigned.
20. Recruit, train, develop, manage, and evaluate department team members.

1. Experience in strategic planning and execution. Knowledge of contracting, negotiating, and change management. Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information technology operations. Experience with implementation of information technology integrations in a large division/company.
2. Work requires professional written and verbal communication and interpersonal skills. Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings.
3. This is normally acquired through a combination of the completion of a Masters Degree in information technology or computer science and ten years of experience in a senior-level information technology position, but an advanced degree is not required.we would prefer to see real "impactful" results from past experiences.

• 5 years of multi-line, Commercial, Excess & Surplus lines Brokerage experience.
• The ability to manage one's own schedule for maximum productivity.
• Solid knowledge and understanding of MGA operations
• Able to travel
• Already established contacts or book of business is ideal